"We have used Adder Business Solutions for our telephone answering since they launched the service last year. We rely on Abbie and her staff to deal with all telephone enquiries during working hours; this is done with charm and efficiency. Messages are forwarded to me or my staff by e-mail and SMS within moments of a call's conclusion allowing immediate response when required. I thoroughly recommend Adder Business Solutions."
Bill Grant, Merry Maids of Inverness Domestic Cleaning Specialists
"Managing our social media presence was always something I felt we should do in-house but the reality was we never had the time or the expertise to utilise it as a positive platform to enhance our business. However one meeting with Abbie and I was signed up and have never looked back. Abbie, Dawn and Fiona are all really positive and proactive, taking time to get to know our business, customer segments and our team so that they are fully integrated into our company and are part of the team. I was very sceptical about outsourcing this side of the business as I felt it needed to be an integral part of the day to day management but I admit to being converted and have no hesitation in recommending Adder Business"
Andrew Mackay, The Caithness Collection
"We were at a stage in our business growth where we needed to look at hiring full time administrative support to deal with frontline enquiries, however our premises didn't suit to accommodate a receptionist. Virtual Office services from Adder Business have allowed us to bypass this stumbling block in our growth schedule by outsourcing frontline communication and call handling to her reliable and professional team. Without Virtual Office support, our business development and customer service would be impacted, it easily pays for itself and more"
Dan & Paul, Monster Moves
"Abbie takes time to understand her clients business, puts forward professional ideas and these have been key for us being able to convey our brand offering to wider customer base."
Callum Grant, Norscot Joinery Ltd.
"I just love the 'modern, thinking outside the box' approach by Adder Business Solutions. Abigail and Dawn are professional with a great sense of humour - exactly what I needed! Since employing Adder last November, both of my businesses have not only increased their databases but both client base and orders! I will continue to use Abbie and Dawn and would highly recommend Adder Business Solutions to ANY business. Thanks for the great work ladies!!"
Maree Johnstone, Miller Stewart Solicitors & Estate Agents
"We contacted Abbie to help us promote our Open Day, which she carried out in a very professional manner, and made the day a resounding success. Since then, we have used the business services Abbie provides on a number of occasions and have found that the tasks have always been carried out with flair, good humour and energy. In conclusion we would have no hesitation in recommending Abbie at Adder Business Solutions, Tore for any business marketing plans you may be thinking of introducing."
Stuart Hendry, City Mobility Inverness & Aberdeen
"Abbie helped us set up Booking.com which has been very productive for us. With Abbie in the background we now feel comfortable using this platform. We find Abbie a knowledgeable, likable and approachable person and a gem to work with. We would have no hesitation in recommending Abbie, with her professionalism and expertise, to any business who felt they needed help to move forward in the world of ever changing social media. We genuinely could not have done this without her and value her ongoing level of service tailored to our business needs."
Jackie & Bernard Gill, The Tomich Hotel